Privacy policy.

We know you care how your information is used, and we appreciate your trust that we will protect and use it sensibly. This page describes our general privacy policy. Additional provisions may apply in certain jurisdictions such as California.

By visiting our website, you accept the privacy policy described below.

1. What is Personal Information? 

• “Personal data”, “personal information”, or "PII" means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly — in particular, by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. 

2. What Personal Information Do We Collect? 

• Information You Provide: We receive and store any information you enter. For example, when you search for or buy a product or service, or when you supply information such as your name, address, phone number, email address and free form comments, you are not anonymous. You can choose not to provide certain information, but then you might not be able to take advantage of some of our services or website features. We use the information that you provide for such purposes as responding to your requests, customizing future visits for you, improving our website, and communicating with you. 

• Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as browser types, operating systems, the identity of the visitor's internet service provider and the URL addresses of sites clicked to and from this site. 

3. How Do We Use Your Information? 

• Business Transfers: In the event that we are acquired, customer information will be one of the transferred assets. We do not sell personal information to third parties, but we may share information with third party platforms as needed to operate our business and maintain website functionality.

• Law Enforcement: We may be required to disclose personal data to the authorities, law enforcement agencies, government agencies, or legal entities. We may disclose information by law, litigation, or as a matter of national security to: a) comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law b) in the event of an emergency that threatens an individual's life, health, or security; or c) to the extent permitted by applicable law in special cases in which we believe it is reasonably necessary to investigate, identify, or take preventive measures or bring legal action against someone who may commit or cause harm, fraud, abuse, or illegal conduct, such as a threat of harm to you or anyone else, interference with our rights or property, or interference with U.S. homeland or national security or public safety anywhere in the world. 

• Customer Service: We use your personal data to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you. We also use your personal data to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal data, collected online and offline, including information from third party sources. Calls may be recorded and/or monitored for quality assurance. Audio recordings are stored for 30 days unless flagged for retention.

• Advertising: When we engage in digital advertising, we may share information for purposes of cross-context behavioral advertising: personal identifiers (IP address) and internet or other electronic activity information.

These categories of personal information are shared for cross-context behavioral advertising to advertising networks and other companies that facilitate digital advertising. We engage in such sharing to facilitate digital advertising that can reach people that are most likely to be interested in the services we provide.  We do so by allowing third parties to place cookies or other trackers on our sites that may collect information about your online activities over time and across different websites or applications.  These parties may use the information they collect to provide you with personalized content and present you with other third party products or services in which you may be interested. We do not control the content or frequency of these third party ads.

4. How Do We Protect the Security of Your Information? 

• We use a firewall to protect against unlawful intrusion. Information collected on this website is stored separately from other company systems.

• We limit internal access to your information on a “need to know” basis. 

• No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. However, we take every reasonable precaution to assure that your data is secure. 

5. Opt-Out Policy 

• At any time after registering for information or requesting service you desire to not receive information from us, please send us a request specifying your new choice to info@americanrestorationsolutions.com. We will remove and/or turn over all personal information from our systems within 7 days (or sooner if requested).

6. Cookies

We may collect information about your use of the websites through cookies and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the websites. For example, we may use these technologies to collect information about the ways visitors use our websites, to support the features and functionality of our websites, and to personalize your experience when you use our websites. 

• Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all features available through our site. For more information, visit the help page for your web browser or see http://www.allaboutcookies.org. Please note that if you disable your web browser's cookies and other technologies, certain features of our website will be disabled and you will limit the functionality we can provide when you visit our site. 

7. Children 

• We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian. 

8. Other Websites

• Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org). 

9. Social Media 

• Our websites include social media features and other widgets that run on our site. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization providing it. For example, if you create or log into your account through a third-party social networking site, we may have access to certain information from that site, such as your name, account information and friends, in accordance with the authorization procedures determined by such third-party social networking site. We may also collect information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services to you, and prevent or detect fraud. 

10. Mobile Services 

• Some of our mobile services use your device's location information. You can adjust the settings of your mobile device at any time to control whether your device communicates this location information. We may also offer additional controls on our use of your mobile location information. 

11. Applicable Regulations 

• Our Company regularly reviews this Privacy Policy and ensures that we process your information in a manner that in compliance with applicable regulations. 

12. Contact Us 

If you would like to learn more about our privacy policy, you may contact us at info@americanrestorationsolutions.com. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. 

13. Changes to Privacy Policy Notice 

• Our Company may review and update this Privacy Policy periodically without any prior notice and post it to our site. 

14. Information Retention Term 

• We may retain information collected from this website for up to 1 year or longer if contracted to perform work. 

15. Additional Provisions for California

If you are a California resident, you have the following rights with respect to your personal information:

Your Right to Know About Personal Information We Collect

You can ask us for the following information from us with respect to the personal information that we’ve collected about you in the 12 months prior to our receipt of your request:

  • Specific pieces of personal information we have collected about you;

  • Categories of personal information we have collected about you;

  • Categories of sources from which such personal information was collected;

  • Categories of personal information that the business sold or disclosed for a business purpose about the consumer;

  • Categories of third parties to whom the personal information was sold or disclosed for a business purpose; and

  • The business or commercial purpose for collecting or selling your personal information.

Your Right to Request Deletion of Personal Information We Have Collected from You

Upon your request and subject to exceptions in the law, we will delete the personal information we have collected from you.

Your Right to Request to Correct Personal Information We Hold About You

You have the right to request that we correct personal information we hold that you believe is not accurate.  We will take steps to determine the accuracy of the personal information that is the subject of your request to correct, and in doing so will consider the totality of the circumstances relating to the personal information you have identified as being incorrect.  We may ask that you provide documentation regarding your request to correct to assist us in evaluating the request.

Your Right to Ask Us Not to Sell or Share Personal Information We Have Collected About You

With respect to those categories of personal information that we share with third parties for the purposes of cross-context behavioral advertising, you have the right to opt out of such sharing.

Opt-out Preference Signals

An opt-out preference signal is sent by a platform, technology, or mechanism on behalf of consumers and communicates the consumer’s choice to opt out of the sale and sharing of personal information for cross-context behavioral advertising with all businesses that recognize the signal, without having to make individualized requests.  The signal can be set on certain browsers or through opt-out plug-in tools.

We recognize the Global Privacy Control signal and do so at the browser and device level and it does not apply to personal information we may collect offline or that we may associate only with your name or email address.  This means that if the signal is sent through a specific browser on a specific device, we will recognize it for that browser and device only, and only with respect to the identifiers for that browser on that device.  If you would like more information about opt-out preference signals, including how to use them, the Global Privacy Control website has such information (https://globalprivacycontrol.org/).

California Shine the Light

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents to annually request, free of charge, information about the personal information disclosed to third parties for direct marketing purposes in the preceding calendar year.  To make a request, please contact us at info@americanrestorationsolutions.com

Our Commitment to Honoring Your Rights

If you exercise any of the rights explained in this privacy policy, we will continue to treat you fairly.  If you exercise your rights under this privacy policy, you will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services than others.

Exercising Your Rights and How We Will Respond

To exercise your rights to know, delete or correct your personal information, or to ask a question, contact us at 833-4MITIGATION or email info@americanrestorationsolutions.com.  For such requests, we will first acknowledge receipt of your request within 10 business days of receipt of your request.  We will then provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request in certain jurisdictions or under certain circumstances.  If we expect your request is going to take us longer than normal to fulfill, we will let you know.

You can direct us not to sell your personal information or share it for purposes of cross-context behavioral advertising by emailing info@americanrestorationsolutions.com. For such requests, we will comply no later than 15 business days after receipt of your request.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations.  In some cases, the law may allow us to refuse to act on certain requests.  When this is the case, we will endeavor to provide you with an explanation as to why.

Verification of Identity – Requests to Know, Delete or Correct

We will ask you for two pieces of personal information and attempt to match those to information that we maintain about you.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request.  We will notify you to explain the basis of the denial.

Authorized Agents - You may designate an agent to submit requests on your behalf.  The agent can be a natural person or a business entity. If you would like to designate an agent to act on your behalf, you and the agent will need to comply with our verification process:

  • Requests to Know, Delete, or Correct Personal Information: If the agent submits a request, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the request on your behalf. We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request.

  • Requests to Opt Out of Sale or Sharing: If the agent submits a request to opt out of the sale of your personal information or the sharing of your personal information for purposes of cross-context behavioral advertising, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf.

To submit a request as an authorized agent, please contact us at info@americanrestorationsolutions.com.

Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney.  Any such requests will be processed in accordance with California law pertaining to powers of attorney.